Privacy Policy

Brick Street Software (“Brick Street”) provides a variety of products and services that allow our customers to communicate with their customers and partners over electronic channels, such as email, sms, and fax. Our customers install and operate our products in their data centers, we host our products on our customer’s behalf in our data centers or on cloud computing platforms, and we provide services that use and/or complement our products.

Website Visitors

Like most website operators, Brick Street collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Brick Street’s purpose in collecting non-personally identifying information is to better understand how Brick Street’s visitors use its websites. From time to time, Brick Street may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Brick Street also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users accessing password-protected sites and services. Brick Street only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally-Identifying Information

Certain visitors to Brick Street’s websites choose to interact with Brick Street in ways that require Brick Street to gather personally-identifying information. The amount and type of information that Brick Street gathers depends on the nature of the interaction. For example, we ask visitors who sign up for access to password protected support web sites to provide a username and email address. Those who engage in transactions with Brick Street – by purchasing access to our hosted Email or Outbound Fax services, for example – are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Brick Street collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Brick Street. Brick Street does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics

Brick Street may collect statistics about the behavior of visitors to its websites. Brick Street may display this information publicly or provide it to others. However, Brick Street does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

Brick Street discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Brick Street’s behalf or to provide services available at Brick Street’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Brick Street’s websites, you consent to the transfer of such information to them. Brick Street will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Brick Street discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Brick Street believes in good faith that disclosure is reasonably necessary to protect the property or rights of Brick Street, third parties or the public at large. If you are a registered user of a Brick Street website and have supplied your email address, Brick Street may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Brick Street and our products. We expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Brick Street takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.


A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Brick Street uses cookies to help Brick Street identify and track visitors, their usage of Brick Street website, and their website access preferences. Brick Street visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Brick Street’s websites, with the drawback that certain features of Brick Street’s websites may not function properly without the aid of cookies.

Business Transfers

If Brick Street, or substantially all of its assets were acquired, or in the unlikely event that Brick Street goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Brick Street may continue to use your personal information as set forth in this policy.


Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Brick Street and does not cover the use of cookies by any advertisers.

Distribution Lists and Customer Data

Brick Street manages Distribution Lists and Customer Data on behalf of customers of our hosted and online services. Brick Street requires its customers to warrant that these lists were obtained in compliance with all applicable laws. The Distribution Lists and Customer Data are stored on Brick Street’s secure servers. Only carefully selected, authorized personnel have access to view this data.

Brick Street will send electronic communications to these lists as directed by Brick Street’s customers. Brick Street provides opt-out mechanisms and will not send electronic communications to any addresses that have opted out. Brick Street will communicate with individuals on the Distribution Lists in response to a complaint or other communication directly from an individual on one of these lists.

Brick Street will not, under any circumstances, sell or rent this data. Brick Street will only use and disclose the Distribution Lists and Customer Data for one or more of the following purposes:

  • To protect the rights and safety of Brick Street and its employees, Members, owners, officers and others.
  • To meet legal requirements such as complying with court orders and valid subpoenas.
  • To prosecute and defend a court, arbitration or similar proceeding.
  • To support and improve the services Brick Street offers including adding features and providing benchmarking and other comparison information based on aggregating and analyzing data.
  • To transfer this information in the event of the sale of all, or substantially all, of the assets of Brick Street’s business to a third-party or in the event of a merger, consolidation or acquisition. However, in such event, any acquirer will be subject to Brick Street’s obligations under this Privacy Policy.
  • To provide information received hereunder to representatives and advisors such as attorneys and accountants to help Brick Street comply with legal and other requirements.
  • To provide customer support and obtain feedback about our Services, but only for and from the customer whose Distribution Lists and Customer Data are being used.

Privacy Policy Changes

Although most changes are likely to be minor, Brick Street may change its Privacy Policy from time to time, and in Brick Street’s sole discretion. Brick Street encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Last Updated: 6 January 2012