The campaign expiration date indicates when the system will stop sending messages for the
campaign. Once the system date hits the expiration date for the campaign, it causes the
termination of any messages included in that campaign, including follow-up messages. If
a campaign includes messages with individual expiration dates that fall after the
campaign expiration dates, the system will reset the dates for those messages to match
the campaign expiration date. Expiration dates for messages that are set to expire
before the new campaign expiration date will remain unchanged.
Note: When a campaign
expires, the system will not terminate customer replies or collected statistics
associated with that campaign.
Ensure that you select an expiry date that will best accommodate your campaign. As well, ensure to update the expiration dates when a campaign is no longer active.
The campaign expiration date defaults to Does Not Expire. To override the default and set
a specific date, clear Does Not Expire checkbox and choose a specific Date
and Time.
Note: Connect will automatically purge records for expired
campaigns.
The instructions for setting a campaign expiry date can be found in the following
sections:
