Delivery Channels

Delivery channels are necessary for message delivery. A delivery channel is any server or service (e.g. web server, email server, text service for SMS). The Delivery Channel screen captures the details of the server or service and uses the details to connectt and interface with the service to send messages. Connect uses login details (i.e. user name and password) to access tthe server or service.
Note: Before you define a channel, ensure that you have the appropriate user name and password in order for Connect to log into the service.
Note: Note the user name and password used. If any of the user name or password details change on the server or service Connect is accessing, Connect will no longer have access. Any changes made to these details on the server or service must be reflected in the Connect configuration for the delivery channel.