Creating Sender Domains

Sender domains are the internet domain names used by your organization for their web presence and communications. That is, 'yourcompany' in the email address '[email protected]' is the sender name for the email address, in the same way that 'yourcompany' would be the same domain name in the URL 'http://www.yourcompany.com'. The domain name helps mask the specific IP address being used in the sending of the message.

The Sender Domains field appears in the Configure the From: address for email section. Follow these directions to add a new sender domain.

Creating a Sender Domain

To create a new sender domain:

  1. In the Campaigns screen, click on the Senders sub-tab. The Senders screen appears.



  2. In the Sender Domains dropdown, select 'New Sender Domain'. The Define Sender Domain section appears.

  3. Enter the sender domain information:
    • Domain Name: The entire domain name including the 'dot' extension (e.g. 'mycompany.com')
    • Alternate Name for Signing: An alternate domain name that can be used when using a signing protocol (as necessary)
    • Default: Checkbox indicating whether the sender domain will be used as the default domain.
      Note: Marking this domain as the default sender will remove the default status from the existing default sender. Ensure that you wish to use this sender as the default.
    • Sign Outgoing Emails: Indicates that Connect will sign outgoing emails using DKIM or DomainKey encoding.
    • Sign Emails Using: Indicates the encoding that will be used if you have checked the Sign Outgoing Emails checkbox.
      • DomainKey Simple: Uses simple DomainKey signature, adding a header named DomainKey-Signature which contains a digital signature
      • DomainKey NOFWS: Uses the NOFWS (No Folding White Spaces) DomainKey signature that tolerates common modifications as white-space replacement and header line re-wrapping
      • DKIM Simple: Uses simple DKIM signature, adding signatures to email messages, allowing recipient sites to verify that the message was sent by an authorized sender and not altered in transit
    • Selector: The selector being used for the signature, allowing a domain to have more than one public-key in the DNS
    • Enter Signing Key for Outbound Emails: The signing key that will be used for the signature for outbound emails
  4. To cancel without saving the new sender domain, click the Cancel button. The Define Sender Domain section disappears. The sender domain is not added to the domain list.
  5. Click the Save button. The Define Sender Domain section disappears. The new sender domain is added to the domain list.
Note: There are specific technical considerations to be made should you wish to use signatures. For more information about DomainKeys and DKIM, see DomainKeys and Domain Keys Identified Mail