Message rollout is performed on the Campaign > Messages tab. When you rollout a
message, you can schedule the rollout, review and approve the message, as well as send
an internal pre-launch message. There are multiple sections in this window. Each
procedure corresponds to a section in the Rollout Message window.
To open the Rollout Message window, from the Messages tab, click Actions
> Rollout Message beside the appropriate message.
Message Review and Approval
Follow these directions to review and approve a message.
- In the Content Approval field, click the Approve button. The
approver's name appears in the field and the button label changes to
Remove Approval.
- In the Launch Approval field, click the Approve button. The
approver's name appears in the field and the button label changes to
Remove Approval. If the launch is not approved, an error message
appears at the top of the field to tell you why.
Rollout Scheduling
If you want to rollout the message immediately,
click the
Now button. However, if you want to schedule the rollout for a later
time, follow these directions.
- In the Scheduling field, click the Effective Date link. The screen
expands to display the Effective Date field.
- Click inside the field. A calendar appears with time sliders.
- In the calendar, use the controls to select the month and day.
- Use the Hour, Minute, and Second sliders to select the time
of day.
- Click Save to save the scheduled time.
Verify Number of Targeted Customers
Verify the number of targeted customers from the Rollout Message screen. In the
Target Count field, click the calculator icon. Connect calculates and
displays the number of customers for the segment.
Send Pre-Launch Notification
Sending pre-launch notification is optional. If you choose to perform this action,
notification is sent to the users you select within your company. Follow these
directions to send notification.
- In the section with the names, click the names of the people to whom you
want to send pre-launch notifications.
- In the Notification field, type a short note.
- Click Send Notification. Confirmation that the notifiation is sent
appears at the top of the section.
Launch Message
Follow these directions to launch the messge.
- Click the Launch Message button. A confirmation box appears.
- Click OK. The message is launched to the selected audience.