Message Rollout

Message rollout is performed on the Campaign > Messages tab. When you rollout a message, you can schedule the rollout, review and approve the message, as well as send an internal pre-launch message. There are multiple sections in this window. Each procedure corresponds to a section in the Rollout Message window.

To open the Rollout Message window, from the Messages tab, click Actions > Rollout Message beside the appropriate message.



Message Review and Approval

Follow these directions to review and approve a message.
  1. In the Content Approval field, click the Approve button. The approver's name appears in the field and the button label changes to Remove Approval.



  2. In the Launch Approval field, click the Approve button. The approver's name appears in the field and the button label changes to Remove Approval. If the launch is not approved, an error message appears at the top of the field to tell you why.

Rollout Scheduling

If you want to rollout the message immediately, click the Now button. However, if you want to schedule the rollout for a later time, follow these directions.
  1. In the Scheduling field, click the Effective Date link. The screen expands to display the Effective Date field.
  2. Click inside the field. A calendar appears with time sliders.



  3. In the calendar, use the controls to select the month and day.
  4. Use the Hour, Minute, and Second sliders to select the time of day.
  5. Click Save to save the scheduled time.

Verify Number of Targeted Customers

Verify the number of targeted customers from the Rollout Message screen. In the Target Count field, click the calculator icon. Connect calculates and displays the number of customers for the segment.



Send Pre-Launch Notification

Sending pre-launch notification is optional. If you choose to perform this action, notification is sent to the users you select within your company. Follow these directions to send notification.
  1. In the section with the names, click the names of the people to whom you want to send pre-launch notifications.



  2. In the Notification field, type a short note.
  3. Click Send Notification. Confirmation that the notifiation is sent appears at the top of the section.

Launch Message

Follow these directions to launch the messge.
  1. Click the Launch Message button. A confirmation box appears.
  2. Click OK. The message is launched to the selected audience.