Launch Messages

When you are ready to send a message to your target customers, you must complete the rollout process. After the final step, Connect launches the message on the date you specify.

Rollout Prerequisites

Before you can complete a rollout, you must have:
  • A completely defined campaign.
  • Completely defined messages.
  • Valid links.
Note: If you roll out a new main message for any event-triggered campaign or subscribe and unsubscribe campaigns, and it is not the campaign's first main message to roll out, rolling out a new main message automatically expires the previous main message.
To roll out a message:
  • In the Messages tab of the Campaign editor, select the target segment in the left hand pane. A list of messages for this target segment will appear in the right pane. Select the Rollout Message action for the Message you wish to roll out.
  • In the Rollout Screen, you must, at minimum, schedule a launch date, acquire approvals, and launch the message.
  • You may optionally verify the number of customers in the target segment.

Prior to rollout, you may test the message content by sending a Staging Message. A Staging Message is a test message sent to an internal Group. Staging Messages can be used to verify the message content.

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