From the Campaigns tab, you can perform a number of actions such as sort the list,
create a new campaign, export a campaign and more.
Create New Campaign
Creating a new campaign is a four step process. Follow these instructions to create a
new campaign:
- From the Campaigns tab, click Commands > New Campaign. The
Create New Campaign screen appears.

- Choose the type of campaign you want to create. Options include the following:
- Normal Campaign
- Recurring Campaign
- Event-Triggered Campaign
- Subscribe Autoresponder
- Unsubscribe Autoresponder
The type of campaign you choose determines the fields that appear on
subsequent screens. For example, the Recurring Campaign screen is
has the following appearance.
- After you complete the Configure Basic Info screen, three other
screens appear
- Targeting
- Content
- Messages
- Complete the fields on each screen to define the campaign.
Edit Campaign
Follow these instructions to edit a campaign:
- In the campaign list, click the campaign name you want to change. The
campaign tabs appear.
- Make your changes.
- Click Save on each screen to save your changes.
Search Campaign List
To change the campaign list display, use one or more drop-down lists and text
fields above the table to change the display options. All fields are optional.
Follow these instructions to search the campaign list display:
- From the campaign table screen, click Query Filters. The screen
expands to display several fields.
- From the Name field drop-down list, select the search operator.
- In the text field, type the name or part of the name.
- From the Description drop-down list, choose an operator.
- In the text field, type the description or part of the description.
- From the Status drop-down list, select the status you want to view.
Status options are:
- All
- Paused
- Expired
- Active
- Creating
- From the Conversation drop-down list, select a conversation.
- From the Department drop-down list, select a department.
- In the Modified drop-down field, select the time frame for when
campaigns were modified. The options are:
- All
- Last 24 Hours
- Last 7 Days
- Last 30 Days
- Click the Apply button. The campaign list displays the search
results.
Export Campaign
When you export a campaign, the content is exported in an XML file so that you can save
the file for later use. Follow these instructions to export a campaign:
- In the campaign list, click Actions > Export on the row with the
campaign you want to export. The file is downloaded.
- Save the file in the location of your choice.
Import Campaign
When you import a campaign, you import an XML file. You can use an exported XML file or
you can create your own file. Be aware that if you create your own file, you need
all of the associated files required to create an XML document (DTD or schema and
style sheet). Follow these instructions to edit a campaign:
- At the top of the campaign list, click the Commands > Import button.
The Import Campaign screen appears.
- To locate the file, click the Choose File button. The Open
dialog box appears.
- Locate the file you want to import.
- In the Open dialog box, click the OK button . The file name
appears in the Import Campaigns window and the Import button
appears.
- From the Department drop-down field, select the department to
associate with the imported campaign.
- In the Import Campaign window, click the Import button. A
Status field appears indicating that the file was imported
without a problem.
- Click the Back to Campaigns button. The campaign list appears with
the imported campaign in the list.
Clone Campaign
Cloned campaigns have a file name that begins with
Copy of followed by the
campaign name. Edit the campaign to change the file name. Follow these instructions
to clone a campaign:
- In the campaign list, click Actions > Clone. A confirmation dialog
box appears.
- In the confirmation dialog box, click OK to clone the file. The
cloned file appears in the table.
Follow these instructions to delete a campaign:
- In the campaign list, click Actions > Delete. A confirmation dialog
box appears.
- In the confirmation dialog box, click OK. The campaign is removed
.