How to start a conversation in CONNECT
We believe messages sent should be a two-way communication between the brand and the customer. Therefore, in the multichannel marketing solution CONNECT, our developers use the term “Conversation” to describe a customer list.
This five-minute tutorial Break the Ice!, will explain how to create a new “Conversation” and import a customer list from a CSV file. (Please note: Records can also be updated via ETL or data load process.)
We hope you find this video helpful in demonstrating the steps to start a conversation and provide insights into CONNECT’s user experience. After watching this tutorial, please share your feedback. What other CONNECT features would you like to be the subject of our next instructional video?
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