New Features

New User Interface

The main change in CONNECT 10r5 is a redesigned user interface and a new user interface code base that uses the Grails framework. Major changes are detailed in the sections below.

New Campaign UI

The campaign definition UI has been restructured to make the structure and flow more explicit. The information in a campaign has been grouped into five tabs:

Info -- the name and other configuration data for the campaign.
Targeting -- the target Conversation, Audience Model, and Segmentation Model for the campaign.
Content -- the HTML, Text, and Short Text content that will be used.
Messages -- how the Content will be sent to targeted Segments.
Results -- campaign results dashboard, visible once the campaign has been launched.

The Messages tab allows you to send content to a segment by dragging and dropping the content onto the segment. In addition, the Messages tab has a hierarchical display of main and follow-up messages that makes it easier to see how the follow-up messages relate to the original messages.

New Administration UI

The Administration UI has been broken up into three separate tabs:

Company Admin -- controls the configuration information for a single company or tenant.
Deployments -- manages deployments and nodes.
Instance Admin -- controls global configuration information.

The reorganized administration UI supports multi-tenant deployments by separating the configuration information for a single tenant from the information that applies to multiple tenants. The new superuser privilege controls access to the multi-tenant administration functions.

Delivery Channel Configuration UI

Delivery channels can now be configured in the Company Administrator UI. Prior releases required the manual preparation of a Java jar file that contained configuration information. This cumbersome process has been eliminated and delivery channels can now be configured and deployed from the user interface.

Control over Sender Information

CONNECT 10r5 makes it easier to manage multiple sender identities. Sender identities consist of Sender Names and Sender Domains; a Sender Name record consists of the name and the email address. The structure of the 'From:' header is shown below, with the different parts of the Sender Name and Domain:

FROM: [NAME] ([EMAIL ADDRESS]@[SENDER DOMAIN])

An example 'From:' header is shown below:

FROM: Brick Street Support ([email protected])

In this example, the Name is 'Brick Street Support', the Email Address is 'support', and the Sender Domain is 'brickstreetsoftware.com'.

The Lists -> Senders tab provides control over Sender Identities.