| Conversations / Using Refer-a-Friend | |
This section provides information on how to configure the system parameters for the Refer-a-Friend feature. On the user interface, navigate to Instance Admin | System Parameters. You can refer to the following table for more information on configuring the system parameters. For more information on system parameters, please see Managing System Parameters.
| Name of the System Parameter | Location | Purpose |
|---|---|---|
| 102: TR.InviteFriendFormURL | Category: Network Level: Advanced |
Use this system parameter to specify the URL for the Refer-a-Friend form. This form can be cached at the Tracker side based on the system parameter value.The Refer-a-Friend form and the Thank-you pages must be in plain HTML and not JSP or ASP pages. Make sure that this URL is accessible from the Tracker node. |
| 103: TR.InviteFriendSucessPage | Category: Network Level: Advanced |
Use this system parameter to specify the URL for the Refer-a-Friend Thank-you page. This page can be cached at the Tracker side based on the system parameter value. |
| 108: TR.SubscribeOptInDefaultText | Category: Network Level: Advanced |
Use this system parameter to specify the content to be sent to the customer when the Refer-a-Friend pages are not available.The following is the sample HTML content: ‘<HTML> <HEAD> <TITLE> Service unavailable </TITLE> </HEAD> <BODY> <H4> Sorry, this service is currently unavailable. Please re-try later. </H4> </BODY> </HTML>’. |
| 100: TR.InviteFriendPageCacheReloadInterval | Category: Network Level: Advanced |
Use this system parameter to specify the time period to reload the Refer-a-Friend pages in the Tracker cache. For example, you can enter 10 to make the Tracker refresh the Refer-a-Friend form and Refer-a-Friend Thank-you page every 10 minutes from the content server and store it in cache.You can enter 0 to disable the Tracker caching and 9999 to cache the pages indefinitely. |
| 109: PR.ValidateReferringCustomer | Category: Database Access Level: Advanced |
Use this system parameter to enable or disable the Profiler from validating the referring customer prior to accepting referrals.The Profiler will have the additional overhead to validate the referring customers. |
| 110: PR.SubscribeReferredCustomer | Category: Database Access Level: Advanced |
Use this system parameter to subscribe the referred customer to the corresponding conversation. |