Administer Receiver Domains

Administrators can create receiver domains for use in the e-mail From field. In the Sender Domains screen, you can create, edit or delete a receiver domain.

Create a Sender Domain

Follow these directions to create a receiver domain.

  1. From the main Connect screen, select Admin > System Configuration > Sender Domains. The Sender Domains screen appears.
  2. In the Sender Domains screen, click the Create a New Domain button. The Sender Domain details screen appears.



  3. In the Domain Name field, type a unique domain name.



  4. In the Alternate Name for Signingl field, type an alternate name.
  5. Click the Default check box to use default settings for the sender domain.
  6. In the Sign E-Mails Using field, select the option you want to use to sign outgoing email messages. The options are:
    • DomainKey-Simple
    • DomainKey-nofws
    • DKIM-Simple
  7. In the Selector field, type the appropriate selector. A selector allows a domain to have more than one public-key in the DNS. The current Connect release supports only one selector for a receiver domain.
  8. In the Enter signing key for outboud emails field, type the signing key.
  9. Click OK to save the receiver domain details. The signing key is automatically encrypted and stored in the Connect database.

Edit a Receiver Domain

Follow these directions to edit a receiver domain.

  1. From the main Connect screen, select Admin > System Configuration > Receiver Domains. The Receiver Domains screen appears.
  2. In the Receiver Domain window, click the edit icon beside the receiver domain you want to modify.
  3. Make your changes.
  4. Click OK to save your changes.
    Note: You cannot modify the name of the receiver domains assigned to conversations after a message is launched.

Delete a Receiver Domain

Follow these directions to delete a receiver domain.
  1. From the main Connect screen, select Admin > System Configuration > Receiver Domains. The Receiver Domains screen appears.
  2. In the Receiver Domain window, click the delete icon beside the receiver domain you want to delete. A confirmation dialog box appears.
  3. In the confirmation dialog box, click OK to delete the receiver domain.
Note: You cannot delete a receiver domain assigned to a conversation.

Upgrading from a Previous Release

Customers upgrading from previous versions of Connect see the following changes:

  • A new table Receiver_Domain_Master is created.
  • For every unique receiver domain available in the Conversation_Master table, a new receiver domain is created in the Receiver_Domain_Master table. By default, signing is turned off for all receiver domains created when upgrading Connect from prior releases.
  • The following columns are added to the Conversation_Master table:
    • RECVDOMAIN_ID: This column is populated with the corresponding recvdomain_id.
    • FLAG: This column is populated with N to indicate that signing is turned off at the conversation level. Administrators can edit existing conversations to enable signing at the conversation level. For more information about message signing at the conversation level, see Message Signing at the Conversation Level.
  • The RECEIVER_DOMAIN column is dropped from the Conversation_Master table.