Prior to using the system, a Connect user must have a user profile created for them that is
associated to them. Once the user logs into their user profile, they will have access to
Connect according to their associated profile.

Creating a New User Profile
To create a new user profile:
- Navigate to the Company Admin screen.

- Click on the User Management sub-menu in the menu bar on the left,
followed by the Users menu option. The Users screen
appears.

- From the Commands dropdown, select New User.

The
Enter User Information screen appears.

- Enter the user profile information:
- First Name: The user's first name
- Middle Name: The user's middle name
- Last Name: The user's last name
- Login Name: The name the user will use, and will be known as,
in Connect
- Email Address: The user's email address
- Alternate ID: An alternate identifier for the user (e.g.
login name in legacy system)
- SMS Number: The SMS or mobile phone number or the user
- Password: The password the user will enter to access
Connect
- Confirm Password: The confirmation for the password to ensure
that the password is entered correctly
- Departments: A series of checkboxes indicating which
departments the user is associated to
- Security Profiles: The security profile that is associated
with the user
- Default Department for Security Profile: The user's default
department which will be used under the associated security
profile
- Disabled: Indicates whether the user is disabled and not
active in Connect or not
- Seed List: Indicates whether the user is associated to a seed
list or not
- Failed Login Attempts: This is a display-only field
indicating the number of failed logins the user has performed
- To cancel without saving the user profile, click the Cancel button.
The Users screen displays. The user profile is not saved and does not
appear in the list of users.
- Click Save. The Users screen appears with the newly created
user profile saved and added to the list.