Senders

SMS messages need to have a sender. Though Connect sends the customer a message, Connect purposely does not have an email address. Any message should come from the company creating the campaign. One of the features you need to set up is a sender address for SMS messages and for email messages.

The Senders tab appears when you save the infomation on the Profile tab or when you chose Actions > Edit on the SMPP screen.

Add Senders

Follow these directions to add a new sender.
  1. From the SMPP Senders screen, click Commands > New SMPP Sender. The Enter SMS sender information screen appears.
  2. In the Sender Address field, type the appropriate address.
  3. In the Type of Number (TON) field, type the code for the number. For example, a TON code can identify an interntional number or national number. TON codes include the following: (Source ETSI GSM 03.40 specification)
    • Unknown = 0
    • International = 1
    • National = 2
    • Network Specific = 3
    • Subscriber Number = 4
    • Alphanumeric = 5
    • Abbreviated = 6
  4. In the Number Plan Indicator (NPI) field, type the number plan indicator for the SMS number. The NPI identifies the type of number such as mobile or landline.
  5. In the Description field, type a description for the SMPP sender.
  6. Click the Save button. The SMPP Senders screen appears with the new sender.

Edit Senders

Follow these directions to modify sender information.
  1. From the SMPP Senders screen, click Actions > Edit beside the sender you want to edit. The Enter SMS sender information screen appears.
  2. Make your changes.
  3. Click the Save button. The New SMPP Sender screen appears.

Delete Senders

Follow these directions to remove a sender.
  1. From the SMPP Senders screen, click Actions > Delete beside the sender you want to remove. A confirmation box appears.
  2. In the confirmation box, click OK. The sender is removed from the list.