Connect users are assigned to one or more departments. Departments can be anything you
want such as a department in the company, a specific campaign, or a job function.
Create a New Department
Follow these directions to create a new department.
- From the Departments screen, click Commands > New Department.
The Please enter the name of this Department screen appears.
- In the Department Name field, type a unique name for the new
department.
- From the Security Profiles drop-down list, select the appropriate
profile. Note that the Department security profile overrides the
user's profile.
- Click the Save button. The Departments screen appears with the
new department in the list.
Edit a Department
Follow these directions to edit a department.
- From the Departments screen, click Actions > Edit. The
Please enter the name of this Department screen appears.
- Make your changes.
- Click the Save button. The Departments screen appears.