Delivery Channels

Before you can send messages to users, you must define the Delivery Channels. A delivery channel is the web server, email server, or service required to send a text message. Before you define a channel, make sure you have the appropriate password available.

Add New Delivery Channel

Follow these directions to add a new delivery channel.
  1. From the Delivery Channels screen, click Commands > New Delivery channel. The Enter Delivery Channel Information screen appears.
  2. In the Name field, type a unique name for the delivery channel. This field is required.
  3. From the Address Attribute ID drop-down field, select the appropriate attribute.
  4. From the Type drop-down field, select the appropriate delivery channel type. Depending on the selection, different fields appear below the type field. These fields ensure that your message is sent to your users.
  5. If the Upload button appears, click the button to upload the certificate.
  6. Click the Save button to save the information. The new channel appears in the list on the Delivery Channels screen.

Edit Delivery Channel

Follow these directions to edit a delivery channel.
  1. From the Delivery Channels screen, click Actions > Edit beside the channel you want to edit. The Enter Delivery Channel Information screen appears.
  2. Make your changes.
  3. If the Upload button appears, click the button to upload the certficate.
  4. Click the Save button to save the information.

Delete Delivery Channel

Follow these directions to delete a delivery channel.
  1. From the Delivery Channels screen, click Actions > Delete beside the channel you want to delete. a confirmation box appears.
  2. Click the OK button. The channel is removed from the list.