Historical Viewer

The Historical Viewer link on the System Monitoring screen is where you select and view several types of history reports. These reports provide the performance history of various Connect services. You can select the report as well as the time intervals and dates to include. You can also Create and Edit Reports and display measurement options.

When you click a History button on the Real-Time Viewer screen, the link takes you to the Historical Viewer screen.

Create a New Report

If none of the predefined reports meet your needs, you can create a new report. If you create a new report, Connect adds it to the drop-down list. Follow these directions to create a new report.

  1. From the System Monitoring tab, the Historical Viewer screen, click the Create a New Report button. The Create New Report screen appears.



  2. If you want to create a report for each individual computer used to send email, click the Report Measurement by Machine check box.
  3. In the Select Measurements section, click the down arrow beside the measurement type to display a list of options.
  4. From the options list, click the attribute you want to measure. The attribute appears in the Measurement Editor section on the screen. The Measurement, Description and Column Display Name are automatically populated. An edit icon appears beside the attribute.



  5. In the Column Display Name field, type a new column name that describes the measurement. This is optional.
  6. In the Display Type field, select the display type from the drop-down list. The Display Type is the type of information displayed in the column. Options include the following:
    • Number
    • Money
    • Percentage
    • Text
    • Date
    • Indicator
    • Fraction
    • Duration
    • Default
  7. Click the Show by Default checkbox if you want to display the column in the report default view.
  8. Click OK to save the report. The Report column's list appears.



  9. To accept all of the colunns in the report, click the Done button. The new report is added to the list.

Edit New Report Details

There are two places you can edit the details for a new report. One location is in the New Report screen and the other is in the report column list. The changes are made in the New Report screen even if you select the measurement you want to edit from the Report Column list screen.

Follow these directions to edit measurement attribute in the New Report screen.
  1. Click the edit icon beside the measurement attributes. The attribute details appear in the Measurement Editor section.
  2. Make your changes.
  3. Click OK to save your changes. The Report Column list appears.
  4. To accept all of the colunns in the report, click the Done button. The new report is added to the list.
Follow these directions to edit measurement attributes from the Report Column list.
  1. From the column list, click the edit icon. The New Report screen appears with the Measurement Editor populated.
  2. Make your changes.
  3. Click OK to save your changes. The Report Column list appears.
  4. To accept all of the columns in the report, click the Done button. The new report is added to the list.

Add New Column From Report Column List

Follow these directions to add a new column.

  1. From the Report Column screen click the Add Columns screen. The New Report screen appears.
  2. Follow the directions in Create A New Report to add more columns.

Delete Report Columns

There are two ways to delete columns from the column list. You can delete them one at a time. The other option is to select more than one report and delete them all at one time.

Follow these directions to delete one column at a time from the list.

  1. From the Report Column screen, click the delete icon for the column you want to remove. A confirmation box appears.
  2. Click OK in the confirmation box to delete the column. The column is removed from the list.
Follow these directions to delete more than one column.
  1. From the Report Column screen, click the checkboxes beside the columns you want to delete.
  2. Click the Delete Selected Columns link. A confirmation box appears.
  3. Click OK in the confirmatin box to delete the column.

Delete A Report

You cannot delete a report from the Historical Viewer screen. You can only delete a report from the Report Column screen. If you are on the Historical view screen, click the edit icon to display the Report column screen. Follow these directions to Delete a report.

  1. From the Report Column screen, click the delete icon beside the Report Name field. A confirmation box appears.
  2. In the confirmation box, click OK. The report is removed from the list and the Historical Viewer screen appears.

Select a Different Report

Follow these directions to select a new report to display.



  1. From the Historical Viewer screen, in the Report field, click the report in the drop-down list you want to view.
  2. In the Interval field, click time interval from the drop-down list. Options include:
    • Hour
    • Day
  3. In the Dates field, click the time period you want to display in the report. Options include:
    • Today
    • Yesterday
    • Last 3 Days
    • This Week
    • Last 7 Days
    • Previous Week
    • This Month
    • Last 30 Days
  4. Click the Go button. The report appears with the options you selected.

Edit a Report

Follow these directions to edit a report.

  1. From the Historical Viewer screen, in the Report field, click the report you want to edit in the drop-down list.
  2. Click the edit icon at the end of the Report field. The Report Columns screen appears.
  3. From the Report Columns screen, you can add a new column, delete a column or edit column attributes. Follow the directions above for more information.

Display Measurement Options

When you click the Display Measurement Options button, a list of the columns in the report appears on the left side of the screen. The report adjusts to make room for the Display Measurement Options. You can choose to turn off some of the reports in the column or restore the report defaults.

Follow these directions to display measurement options.
  1. From the Historical Viewer screen, click the Display Measurement Options. The measurement options appear. All of the options have check marks by default.



  2. To hide a column:
    • Click the check box beside the column name.
    • Click the Update button. The column is hidden and the Measurement Options disappear.
  3. To restore the table click the Default button. The table is restored and the Measurement Options disappear.