System Monitoring

Real-time Viewer



Historical Viewer

This section describes the columns and counters available with the Historical Viewer reports:

Conversation manager:

Undeliverable messages > Undeliverable email messages

The following Groups of Measurements and counters have been added:

SMS sender

  • First Attempt SMS Handled
  • First Attempt SMS Messages Handle Time
  • Retry SMS Messages Handle Time
  • Retry SMS Messages Handled
  • SMS Event Send Throughput
  • SMS Event Send Average Time
  • SMS Event Send Failure
  • SMS Event Send Maximum Time
  • SMS Event Send Minimum Time
  • SMS First Attempt Send Success Ratio
  • SMS Messages Sent Successfully
  • SMS Retry Send Success Ratio

SMS receiver

  • SMS Persistent Bounce
  • SMS Redirected reply
  • SMS Unsubscribe
  • SMS process Average Time
  • SMS process Maximum Time
  • SMS process Minimum Time
  • SMS received
  • SMS Delivery Notification

Conversation manager

Number of SMSs created

Undeliverable SMS

The “SMS receiver” counter specifies the total number of SMS messages received by the SMPP Receiver; this will include delivery confirmations also. For more granular information, there is the “SMS Delivery Notification Received” counter. “SMS Delivery Notification Received” specifies the number of delivery receipts received.

Diagnostics

Diagnostics works in the same way as for MailSender and MailReceiver, with two new sections for SMPP debugging added to the diagnostics page.



Log File Viewer

The log files for the SMS Sender and SMS Receiver should be accessible from this section if the SMS Sender and SMS Receiver have been added to the deployment.

Error Report

The errors, alerts, warnings reported by the SMS Sender and Receiver should be available in the Error Reports section.