Configuring System Parameters
This section provides information about configuring various system parameters to support DomainKeys/DKIM feature. On the user interface, navigate to Admin > System Configuration > System Parameters. You can refer the following table for more information on configuring the system parameters.
| Name of the System Parameter | Location | Purpose |
|---|---|---|
| Selector for the receiving domain | Category: Mail SendingAccess Level: Internal | Use this system parameter to specify the receiver domain selector that is to be used when e-mail signing is turned on. This system parameter will take place only if email signing is turned on. |
| Turn on signing by default at the conversation level | Category: Mail SendingAccess Level: Internal | Use this system parameter to determine whether signing is enabled or not by default when a new conversation is created. |
| Signing algorithm for outgoing mails | Category: Mail SendingAccess Level: Internal | Use this system parameter to determine the signing algorithm for the outgoing mails. Connect supports the following signing algorithms:0 - No Signing1 - DomainKeys-Simple2 - DomainKeys-Nofws3 - DKIM-Simple |
| Private key for signing outgoing mails | Category: Mail SendingAccess Level: Internal | Set in this system parameter the private key used for signing outgoing email.Outgoing e-mails will not be signed unless a signing algorithm is specified. |
| Enable Signing for outgoing mails | Category: Mail SendingAccess Level: Internal | Use this system parameter to enable/disable signing for the outgoing e-mail messages at the global level. This system parameter acts as a switch. No emails will be signed when this system parameter is set to false. |
Message Signing at Conversation Level
Connect provides the ability to turn off the signing at the conversation level. If the signing is turned off at the conversation level, the outgoing e-mail messages will not be signed irrespective of whether signing is turned on for a receiver domain.
- On the user interface, navigate to Customers > Conversations and
follow these steps to sign outgoing e-mail messages, as appropriate.
- Click Create a New Conversation to define a new conversation or click the
pencil icon to edit an existing conversation.
- Enter the conversation details, as appropriate.
- Select the Sign outgoing e-mails check box to sign the outgoing e-mail messages. The outgoing e-mail messages will be signed only if the corresponding receiver domain has signing turned on.
- In the Override Receiver Domain Name drop-down list, select an appropriate
option. Note: The Override Receiver Domain Name drop-down will be enabled only when the Override Global Parameters option is set to Yes. The default settings will be used if you select not to override the receiver domain.
The following table provides a detailed information about signing the out going e-mail messages based on various configured settings.
| Enable Signing for Outgoing E-Mails at System Parameter Level | Signing Outgoing E-mails at Conversation Level | Signing Outgoing E-Mails at Receiver Domain Level | Action |
|---|---|---|---|
| No | No | No | Outgoing mails will not be signed. |
| No | No | Yes | Outgoing mails will not be signed. |
| No | Yes | No | Outgoing mails will not be signed. |
| No | Yes | Yes | Outgoing mails will not be signed. |
| Yes | No | No | Outgoing mails will not be signed. |
| Yes | No | Yes | Outgoing mails will not be signed. |
| Yes | Yes | No | Outgoing mails will be signed if default receiver domain is selected at conversation level.Outgoing mails will not be signed if a receiver domain (with signing turned off) is selected at conversation level. |
| Yes | Yes | Yes | Outgoing mails will be signed. |