Ask. Act. Connect.
The Connect Web survey and form engine enables you to easily create custom surveys and rules for
- inbound marketing and lead capture
- satisfaction surveying
- market analysis and product feedback
- incremental profiling to understand customer needs better
With the Connect Web engine, surveying and Voice of the Customer Feedback become immediately actionable. You define custom web forms and form submission rules which can update customer profile data, generate new events and messages, and invoke other line of business systems.
Ask. Invite your customers to tell you what they think. Find new ways to understand who your customers are by the input they share with you.
Act. Automatically feed this information into the processes, systems and culture to help you deliver a more personal, relevant experience for each customer.
Connect. Engage in ways that fit each individual. With Connect and the Connect Web Form Engine, you’ll gain more insight about who your customers and prospects are beyond just typical demographics. Engage with your audience how, when, and via the channels they prefer. Learn more…
