Support

We’re here for you!

Our Global Support team is dedicated to helping you maximize your investment quickly and thoroughly.

  • Support technicians with application as well as best practice expertise.
  • Web-based and voice access options.
  • Ability to help customers find solutions to problems with Brick Street Software’s software.
  • Problem determination and resolution in a joint effort, combining Brick Street Software product expertise and your environment domain expertise as our valued Customer.
  • Resolution of point questions about system administration, configuration, maintenance, standard features and functionality usage.
  • Liaison to product management and development for product feature requests.

Our Client Portal is available 24/7: E-Support Login…