The secure, scalable way to reach your customers
Connect is an enterprise-level system for managing high-volume outbound communications. Deployed in-house or in a virtual private cloud, Connect helps businesses successfully engage and communicate with their customers across any channel including email, SMS, mobile apps, and social media. Customers get personalized, targeted, and timely communications. The result is trust, loyalty, and enthusiasm for your company.
Not just email marketing
Connect allows you to interact with customers using any channel:
- SMS
- push to mobile apps
- secure portals
- social media
- and even fax.
Clicks, opens, bounces, responses, conversions and opt-outs are tracked across all channels, giving you real-time visibility into customer behavior.
More secure and more scalable
Connect can be deployed in your data centers, or in a private cloud, giving you full control over your data.
Connect deployments support multiple messaging clusters to provide massive scalability and configurable qualities of service.
Superior integration and automation
Connect is designed for enterprise environments where integration with line-of-business systems is key.
Connect supports data integration through high-speed bulk loads, database linking, message queues, and web services.
Triggered messaging and campaign automation options allow you to set up “lights out” marketing campaigns that respond in real time to customer behavior.
Flexible pricing and service options
Connect is ideal for organizations that need to manage communications to large numbers of customers.
Our flexible pricing and service options allow you escape from CPM pricing models and to transition gradually from outsourced vendors as you build in-house capabilities.
Reduce costs by:
- Sending unlimited messages – scalable to any volume.
- Replacing outsourced communication services.
- Using automated campaigns to improve the frequency and effectiveness of your customer communications without increasing costs or staff.
Enhance Your Reputation by:
- Engaging in a timely and meaningful dialog with your customers.
- Providing consistent communication that your customers can rely on.
- Using your customers’ preferred communication channel, whether it’s via their mobile phone or email.
Increase Sales Opportunities by:
- Increasing customer satisfaction.
- Capturing customer information through surveys and follow up campaigns.
- Tracking leads and conversions through reporting and campaign management.
