CRM Idol: We’re through being cool

Brick Street was a contestant in CRM Idol and the judges said we are “uncool.” They are exactly right. We are not cool. We are an enterprise software company. The company was “founded” in 2008 when we acquired our products and customer base from KANA. This is the reverse of how most companies get started. Since we […]

Alternatives to Low Security ESPs

If you cannot accept the occasional security breach, what is the alternative to ESPs? On 1 April 2011, Epsilon disclosed that they had suffered a security breach and that a “subset” of their clients’ customer data had been exposed. Several experts observed that this breach will lead to a rash of targeted spear phishing attacks: since the attackers got customer […]