About

Connect. Communicate. Convert.

Brick Street Software helps organizations engage in personal, relevant, and timely multi-channel conversations to build trust, influence and brand enthusiasts.

Brick Street Software acquired the suite of marketing solutions from KANA Software, Inc. in 2008.  With a background in marketing, customer service software and custom development, the Brick Street team has quickly become a trusted partner for each of our customers with creative innovation, agile development, and a relentless passion for client success.

 

Leadership

Chris Maeda – Founder, President, and CEO. Chris was EVP and CTO of KANA Software from 2001 to 2004. Prior to KANA, he co-founded Rubric Software in Silicon Valley in 1997, where he led the team that developed the original EMA application. Rubric was acquired by Broadbase Software in 2000, and Broadbase was acquired by KANA in 2001. Chris has a PhD in computer science from Carnegie Mellon and a BS in computer science from MIT. He enjoys airline snacks.

Ann Peterson – Director, North American Sales and Business Development. Ann manages Brick Street Software’s North American sales and is responsible for direct client and strategic business partner relationships. Ann joined Brick Street in 2010 with over 10 years’ experience in business to business technology sales. Previously, she held regional account management, inside sales management, and professional services management positions with Rogue Wave Software, Statit Solutions, and KANA Software. Ann has a BS in Mathematics from Seattle University and MS in Mathematics from Montana State University.

Sadao Sato – Managing Director, Japan. Sadao Sato joined Brick Street Software Japan in August 2009 as Managing Director. His background includes more than 20 years experience in sales, marketing, and executive leadership in the software. Sato has held senior management positions at Oracle Japan, Computer Associates Japan, KANA Software Japan, and SumTotal Systems Japan. Sato has a BA from the Tokyo Science University.

Gary Winder – Managing Director, Asia/Pacific. Gary has over 20 years experience in the selling and implementation of enterprise software solutions. Gary spent 11 years with Oracle in the UK and Asia, followed by 10 years with KANA, Broadbase, and Rubric in Asia and the US. Gary brings enormous technical know-how to the table having overseen several KANA Multi-channel Solution implementations across Asia/Pacific and Europe.

Achim F. von Montigny – Managing Director, Europe. Achim supports Brick Street Software Europe since January 2009. His background includes more than 20 years of success in business development, sales and executive leadership in the enterprise software B2B market. Achim has held senior management and sales positions at GigaSpaces, Versata, Sybase and Gupta Technologies in Central and Northern Europe. Achim has a BA in Economics from the University in Hagen/Germany.